Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information when you use Feedi.

Last updated: November 16, 2025

Information We Collect

We collect information to provide and improve our AI-powered user feedback platform. Here's what we gather:

Personal Information

  • Name and email address
  • Payment information
  • Profile details you provide
  • Communications with us

Usage Data

  • IP address and device info
  • Browser and usage patterns
  • Pages visited and time spent
  • Error logs and performance

Feedback Data

  • User responses and comments
  • Contextual feedback data
  • AI-generated insights

How We Use Your Information

We use collected information for various purposes to provide and improve our services:

Provide, maintain, and improve our services
Process transactions and manage subscriptions
Generate AI-powered insights from feedback data
Communicate with you about updates and features
Provide customer support
Analyze usage patterns and improve user experience
Comply with legal obligations

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and collect information about how you use our platform:

Essential Cookies

Required for basic website functionality

Analytics Cookies

Help us understand how visitors interact with our website

Marketing Cookies

Used to deliver relevant advertisements

Preference Cookies

Remember your settings and preferences

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality.

Data Security

We implement robust security measures to protect your personal information:

Encryption of data in transit and at rest
Regular security assessments and updates
Access controls and authentication requirements
Secure data centers and infrastructure
Regular backups and disaster recovery procedures

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access

Request information about the personal data we hold about you

Correction

Request correction of inaccurate or incomplete information

Deletion

Request deletion of your personal information

Portability

Request a copy of your data in a structured format

Restriction

Request limitation of processing under certain circumstances

Objection

Object to processing of your personal information

To exercise these rights, please contact us using the information provided below.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email

hello@usefeedi.com

Address

Beylikduzu, Istanbul, Turkey

Response Time

Within 30 days